Orders & Shipping
How long does shipping take?
Orders are processed within 2–5 business days. Estimated delivery times:
- USA & Canada: 8–14 business days (standard)
- UK & Europe: 7–12 business days (standard)
- Express (DHL/FedEx): 5–8 business days worldwide
Do you offer free shipping?
Yes — free standard shipping on all orders over $80 USD. Orders under $80 have a flat fee of $6.00.
How do I track my order?
Once your order ships you will receive a tracking number by email. Track at 17track.net. Allow 1–3 business days after shipment for tracking to activate.
Can I change or cancel my order?
You may cancel or change your order within 24 hours of placing it. Contact us via our Contact page.
Products
What herbs are used in the bracelets?
We use a rotating selection of traditional Chinese medicinal herbs including mugwort (艾草), sandalwood (檀香), lotus seed (莲子), rose (玫瑰), and lavender (薰衣草). Each listing specifies its exact herb blend.
How long does the herbal fragrance last?
Typically 3–6 months with daily wear. Gently rub the beads to release more fragrance. Storing in original packaging when not worn helps preserve the scent.
Are the bracelets water-resistant?
Avoid prolonged contact with water, perfume, or lotions. Remove before swimming or showering.
What size bracelet do I need?
Most bracelets fit wrist sizes 14–19 cm (5.5"–7.5"). See our Size Guide for details.
Returns & Refunds
What is your return policy?
We offer a 30-day return window from delivery. Items must be unworn and in original packaging. See our Refund Policy.
My package hasn't arrived after 60 days. What do I do?
Contact us — we will offer a full refund or complimentary reshipment, no questions asked.
Payments
What payment methods do you accept?
All major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay.
Will I be charged import duties?
Import duties vary by country and are the buyer's responsibility. Most orders under $100 USD are not subject to customs fees, but we cannot guarantee this.
Crystal & Healing Wisdom
What is the best crystal for anxiety?
Amethyst is widely considered the best crystal for anxiety in crystal healing and feng shui traditions. It activates the crown chakra, promotes calm, and has been used for thousands of years to reduce stress and promote restful sleep. Many practitioners recommend wearing an amethyst bracelet during meditation or stressful moments.
How do you cleanse amethyst crystals?
Amethyst can be cleansed by running it under cool running water for 1-2 minutes, placing it in moonlight overnight, or smudging with sage smoke. Avoid cleansing amethyst with salt or prolonged sunlight exposure, as this can damage the crystal over time.
Which wrist should I wear my crystal bracelet on?
In feng shui, wearing crystals on your left wrist allows energy to flow into your body, while the right wrist projects energy outward. For receiving benefits like calm, protection, or wealth attraction, the left wrist is typically recommended. For projecting energy like protection or boundaries, the right wrist may be used.
What is Pixiu and why is it used for wealth attraction?
Pixiu (also spelled Pi Yao) is a mythical Chinese creature in feng shui believed to have the power to draw wealth from all directions. According to legend, Pixiu will attract and hoard wealth without ever releasing it, making it one of the most powerful symbols for wealth manifestation and financial luck.